Privacy Policy
MNB Research ("MNB Research", "we", "us", "our") operates www.mnbresearch.com (the "Site") and provides AI automation and business consulting services. This Privacy Policy explains what information we collect, how we use it, and your rights.
By using our Site or services, you agree to this Policy.
1. Who we are
- Business: MNB Research [insert registered legal entity name if different]
- Address: 325 A, Sector 49, Faridabad, Haryana, 121001, India
- Email: contact@mnbresearch.com
- Phone: +91 9711488481
2. Information we collect
a) Information you give us — when you fill in a form, request a demo, apply for a job, chat with us, or contact us, we may collect: your name, email, phone/WhatsApp number, city/country, company, role, the message or details you provide, and any documents you upload (e.g., a CV).
b) Information collected automatically — when you visit the Site we and our service providers may collect: IP address, device and browser type, pages viewed, referring source, and on-site behaviour (clicks, scrolling, session interactions). We use cookies and similar technologies for this.
c) Business/contact data — for B2B marketing we may process publicly available business contact information about companies that visit or that we identify as potential customers.
3. How we use your information
We use your information to: respond to enquiries and provide our services; schedule and conduct consultations; process job applications; send relevant updates or offers (where permitted); operate, secure and improve the Site; understand how visitors use the Site; and meet legal obligations.
4. Cookies & analytics / third-party tools
We use third-party tools that may set cookies or collect usage data, including:
- Microsoft Clarity — heatmaps and session analytics to understand site usage. (Microsoft Privacy Statement)
- Apollo.io — website visitor analytics / B2B identification.
- Chatbase — the on-site AI chat assistant.
- WhatsApp (Meta) — when you choose to message us.
These providers process data under their own privacy policies. You can control cookies through your browser settings; blocking some cookies may affect site functionality.
5. How we share information
We do not sell your personal information. We may share it with: trusted service providers who help us run the Site and deliver services (under confidentiality obligations); and authorities where required by law. If you apply for a role, your application is used solely for recruitment.
6. Data retention
We keep personal information only as long as needed for the purposes above or as required by law, then delete or anonymise it.
7. Your rights
Depending on your location (including under the EU/UK GDPR and applicable Indian law), you may have the right to access, correct, delete, or restrict use of your personal data, to object to processing, and to withdraw consent. To exercise any right, email contact@mnbresearch.com and we'll respond within a reasonable period.
8. International users (UK / EU / UAE)
If you access the Site from outside India, your information may be processed in India and other locations. We take reasonable steps to protect it consistent with this Policy and applicable law.
9. Security
We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.
10. Children
Our Site and services are intended for businesses and adults. We do not knowingly collect information from children under 18.
11. Changes
We may update this Policy from time to time. The "Last updated" date reflects the latest version.
12. Contact
Questions about this Policy or your data: contact@mnbresearch.com.