Every Feature Your Online Store Needs
From first click to repeat purchase — AI agents handle the entire customer journey automatically.
Abandoned Cart Recovery
AI automatically sends personalised WhatsApp + email sequences to recover abandoned carts. Average recovery rate of 28–34% vs industry average of 8%. Customised offers based on cart value and customer history.
24/7 Customer Support Bot
Handle order queries, returns, tracking, complaints, and product questions instantly. Supports Hindi, English, and 10+ regional languages. Escalates complex issues to human agents seamlessly.
Personalised Product Recommendations
AI analyses browsing behaviour, purchase history, and similar customer profiles to recommend products with 45% higher conversion than manual recommendations.
Inventory Intelligence
Predict stock-outs 2–3 weeks in advance, auto-generate purchase orders, and optimise warehouse allocation. Reduce overstock by 30% and stock-out incidents by 67%.
WhatsApp Commerce Integration
Let customers browse catalogue, add to cart, and checkout directly inside WhatsApp. Send order confirmations, shipping updates, and delivery alerts automatically.
Review & Loyalty Automation
Automatically request reviews post-delivery, manage loyalty points, send birthday/anniversary offers, and re-engage inactive customers with personalised campaigns.
Dynamic Pricing AI
Monitor competitor pricing in real-time and suggest optimal price points that maximise margin while staying competitive. Includes flash sale automation and bundle recommendations.
Sales Analytics Dashboard
Real-time dashboard showing revenue trends, best-selling SKUs, customer lifetime value, churn risk, and campaign ROI. All in plain English summaries for quick decisions.
Returns & Refunds Automation
AI processes return requests, checks eligibility, initiates refunds, and updates inventory automatically. Reduces return processing time from 48 hours to under 2 hours.
E-Commerce Results That Speak
Average metrics from MNB Research e-commerce clients after 90 days
Real Results, Real Businesses
See how businesses like yours transformed with MNB Research AI solutions
A 4-year-old women's fashion brand was losing ₹12L/month in abandoned carts. MNB's AI recovery sequences brought 31% of those carts back, adding ₹18L in monthly revenue within 60 days.
Automated post-purchase review requests tripled their Google and product review count in 45 days. Improved average rating from 3.8 to 4.6 stars, directly boosting conversion rates by 22%.
Scaled from 200 to 1,400 daily orders during festive season without adding a single support agent. AI handled 94% of all customer queries autonomously.
Ready to Automate Your E-Commerce Growth?
Book a free 30-minute strategy call. We'll analyse your store, identify the top 3 revenue leakages, and show you exactly how AI agents can fix them.
📅 Book Free Demo — It's Free💬 WhatsApp Now✅ No commitment • ✅ 30-min strategy call • ✅ Custom ROI report