AI Agents for D2C Brands
and Online Sellers
"Where is my order?" answered instantly, abandoned carts recovered on WhatsApp, COD confirmations that slash RTO, and support that scales on sale days - without scaling headcount.
Where D2C Margins Disappear
WISMO floods support
"Where is my order?" is 60% of tickets. Humans answering tracking queries is pure margin burn.
Abandoned carts ignored
70% of carts abandon. Email recovery gets 2% back; WhatsApp recovery gets 15-25% - if you have it.
RTO eats COD profits
Unconfirmed COD orders return at 25-40%, and every RTO costs you double shipping plus handling.
What the AI Agents Do
Order tracking on WhatsApp
Instant WISMO answers with live courier data - Shiprocket, Delhivery, BlueDart integrated.
Cart recovery sequences
Smart WhatsApp nudges with social proof and offers - recovering 15-25% of abandoned carts.
COD confirmation
Every COD order verified on WhatsApp before dispatch - RTO rates drop sharply.
Exchange and return flows
Size swaps and returns handled end-to-end - pickup scheduled, refund status tracked.
Broadcast campaigns
Segmented drops, restocks, and sale alerts on WhatsApp - 90%+ open rates.
Post-delivery reviews
Automated review collection and UGC requests timed to delivery confirmation.
From First Call to Live in Weeks
Free funnel audit
We map checkout to delivery and find the margin leaks.
Pilot: WISMO + COD
Tracking answers and COD confirmation live in 2 weeks.
Add recovery + campaigns
Cart recovery sequences and broadcast engine.
Optimise monthly
A/B tested flows, cohort reports, ROI in rupees.
Frequently Asked Questions
Does it work with Shopify and WooCommerce?
Yes - native integration with Shopify, WooCommerce, and most Indian stacks, plus Shiprocket/Delhivery for logistics.
Is WhatsApp broadcast compliant?
Yes - opted-in customers only, via the official WhatsApp Business API. We manage template approvals.
Can it handle sale-day spikes?
The AI handles unlimited parallel conversations - BFCM-scale spikes do not need temp hires.
What does it cost?
Typically Rs 10,000-30,000/month depending on order volume. RTO savings alone usually cover it. See the cost guide.
What about Instagram DMs?
Same brain handles Instagram - see Instagram DM automation.
Every Support Ticket Is Margin You Are Burning
Free 30-minute funnel audit: we will quantify your recoverable carts, preventable RTOs, and automatable tickets - in rupees.
Book Free Strategy CallRelated: D2C brands · Q-commerce · Instagram automation · WhatsApp pricing