Skip to Content
AI for Hotels · India

AI Agents for Hotels,
Resorts and Homestays

Direct bookings at 2am, concierge answers in seconds, OTA commissions clawed back, and every review answered - while your front desk takes care of the guests in the lobby.

Book Free Strategy CallHospitality Guide
🦈 Shark Tank India Featured✓ DPIIT Recognised★ 5.0 Google Reviews
AI MNB AI Agent online · replies in seconds
Do you have a deluxe room for 14-16 Nov? 2 adults, 1 kid.
Yes! Deluxe with breakfast is available for those dates. Booking direct gets you 10% off the OTA rate plus free early check-in. Shall I hold it?
Yes hold it. Is the pool open in November?
Room held for 30 minutes - payment link sent on WhatsApp. The heated pool is open 7am-9pm year-round. Anything else, like airport pickup?
124guest queries answered
19direct bookings today
enquiries this week

Where Hotels Lose Margin

💸

OTA commission drain

15-25% of every MakeMyTrip and Booking.com reservation gone. Without an instant direct channel, guests default to OTAs.

📞

Front desk overload

Availability calls, directions, amenity questions - the same answers all day while in-house guests wait.

⭐

Reviews shape revenue

Unanswered TripAdvisor and Google reviews quietly tax your occupancy for months.

What the AI Agents Do

🛎️

Direct booking engine

Availability, rates, and payment links on WhatsApp - commission-free bookings with instant confirmation.

🤵

AI concierge

Check-in times, amenities, local recommendations, room service - answered instantly in any major language.

⭐

Review management

Every review answered on-brand within hours; negative ones escalated to the duty manager immediately.

📈

Upsell automation

Early check-in, spa slots, dinner reservations, late checkout - offered at the right moments.

📞

Voice agent

Answers the reservation line 24×7 - availability, rates, directions - in Hindi or English.

🏨

Multi-property dashboard

Bookings, queries, and review sentiment across all properties in one view.

0%Commission on direct bookings
24×7Reservation desk
100%Reviews answered

From First Call to Live in Weeks

Free revenue audit

We map your booking mix and find recoverable OTA commission.

Pilot: WhatsApp bookings

Direct booking flow live in about 2 weeks.

Add concierge + reviews

Guest services automation and review responses.

Scale across properties

Multi-property routing, upsell flows, monthly ROI.

Frequently Asked Questions

Does it integrate with our PMS and channel manager?

We integrate with common PMS and channel managers so availability stays synced; where APIs are missing we build bridges.

Will OTA bookings be affected?

No - OTAs keep working. The AI converts your own enquiries into commission-free direct bookings.

Foreign guests?

The agent handles English and major foreign languages on WhatsApp, plus Hindi for domestic travellers.

What does it cost?

Boutique properties start around Rs 12,000-25,000/month. A handful of direct bookings covers it. See the cost guide.

Every OTA Booking Pays Someone Else First

Free 30-minute audit: we will calculate how much commission you can recover with a direct WhatsApp booking channel.

Book Free Strategy Call

Related: Restaurants · Travel agencies · Tourism · Wedding venues

FAQs: AI for Hotels

How can AI agents help a hotels business in India?
AI agents handle customer queries 24/7, book appointments, qualify and follow up leads, and automate repetitive admin - cutting cost and freeing your team. MNB Research builds and runs them for your hotels business.
How much does an AI agent for a hotels business cost?
Engagements typically start with a one-time setup plus a monthly retainer, scoped to your needs. Book a free AI-readiness audit for an exact estimate.