Beyond IVR — Truly Conversational Voice AI
No more frustrating press-1-for-this menus. Real conversations, real outcomes, real business value.
Never Miss a Call Again
AI voice agents answer every call within 2 rings — no hold music, no queues, no missed calls after hours. Handles unlimited concurrent calls during peak hours. Average call wait time goes from minutes to zero.
Natural Hindi + English Conversations
Our voice AI speaks in natural, accent-appropriate Hindi and English. Understands Hinglish (mixed language), regional accents, and colloquial phrases. Customers feel heard — not stuck in a broken IVR.
Intelligent Lead Qualification
AI asks the right questions, scores leads in real-time, and routes high-priority prospects to the right salesperson instantly via WhatsApp. Low-quality leads get helpful responses and are logged for nurture sequences.
Appointment Booking on Call
AI checks real-time calendar availability and books appointments during the call itself. Sends confirmation via SMS and WhatsApp. No callbacks, no follow-up calls, no friction. Appointment show rate improves by 45%.
Instant Call Summaries
Every call is transcribed and summarised — key topics, customer intent, action items, sentiment score — delivered to your team via WhatsApp within 60 seconds of the call ending. Zero note-taking required.
Outbound AI Calling Campaigns
AI makes outbound calls for payment reminders, appointment confirmations, survey collection, and re-engagement campaigns. Speaks naturally, handles objections, and schedules callbacks. Cost: 1/10th of a human agent.
CRM & WhatsApp Integration
Every call automatically updates your CRM — contact created, notes added, stage changed, next action scheduled. Seamlessly hands off to WhatsApp if the customer prefers text follow-up.
Call Analytics & Intelligence
Dashboard showing call volume, resolution rate, peak hours, common questions, lead quality scores, and agent escalation patterns. Identify what's working and optimise continuously.
Multi-Location & Multi-Brand Support
One AI system can manage calls for multiple branches, brands, or departments — each with customised scripts, routing rules, and escalation paths. Perfect for franchises and multi-location businesses.
Voice AI Performance Metrics
Averaged across MNB Research voice AI deployments in India
Real Results, Real Businesses
See how businesses like yours transformed with MNB Research AI solutions
Was missing 60% of inbound calls on evenings and weekends. AI voice agent answered all calls, qualified buyer intent, and booked site visit appointments directly. 3 site visits per day from previously missed calls became the norm.
Shut down an 8-person inbound call centre entirely after deploying MNB voice AI. AI handles product queries, premium calculations, and appointment booking. Redirected ₹28L/year in salary costs to marketing.
Appointment scheduling calls were clogging front desk lines. AI took over all appointment booking calls — patients speak naturally, AI books the right slot, sends confirmation. No hold time, higher booking rate.
Let AI Answer Every Call for You
Book a demo — we'll play you a live recording of our AI voice agent handling calls in your industry, then show you exactly how it would work for your business.
📅 Book Free Demo — It's Free💬 WhatsApp Now✅ No commitment • ✅ 30-min strategy call • ✅ Custom ROI report