Terms of Service

These Terms govern your use of www.mnbresearch.com and the services provided by MNB Research ("we", "us"). By using the Site or engaging our services, you agree to these Terms.

1. Services

MNB Research provides AI automation, business consulting, and related digital services. Specific deliverables, timelines and fees for any engagement are set out in a separate proposal, quote or agreement ("Engagement Terms"), which take precedence over these Terms where they conflict.

2. Quotes, pricing & payment

Prices shown on the Site are indicative and may change. Final pricing is confirmed in your Engagement Terms. Unless otherwise agreed, setup fees are payable before work begins and monthly/retainer fees are payable in advance. Taxes (e.g., GST) apply where relevant.

3. Free consultations

Strategy calls and audits described as "free" carry no obligation to purchase. Any recommendations are provided in good faith based on the information you share.

4. Client responsibilities

You agree to provide accurate information and timely access to the accounts, tools and content we need to deliver the services. Delivery timelines (including any "7-day" go-live) assume reasonable cooperation and access.

5. Results & disclaimers

We work hard to deliver strong outcomes, but business results depend on many factors. Any figures, ROI estimates, or examples on the Site are illustrative and not a guarantee of specific results. Our consulting outputs are recommendations; business decisions remain yours.

6. Intellectual property

Site content (text, graphics, logos) is owned by MNB Research and may not be copied without permission. Ownership of custom deliverables is set out in your Engagement Terms; tools and frameworks we use to deliver services remain ours.

7. Third-party tools

Our solutions may use third-party platforms and APIs. Your use of those is subject to their terms, and we are not responsible for their availability or changes.

8. Confidentiality

Each party will protect the other's confidential information shared during an engagement and use it only to deliver or receive the services.

9. Limitation of liability

To the maximum extent permitted by law, MNB Research is not liable for indirect, incidental or consequential losses. Our total liability for any claim is limited to the fees paid by you for the specific service giving rise to the claim.

10. Cancellation

Monthly/retainer services may be cancelled with [insert notice period, e.g., 30 days] written notice. Setup fees and work already performed are non-refundable unless stated otherwise in your Engagement Terms.

11. Governing law

These Terms are governed by the laws of India, with courts at [Faridabad / Delhi NCR] having jurisdiction, unless your Engagement Terms specify otherwise.

12. Contact

Questions about these Terms: contact@mnbresearch.com.