Privacy Policy
Last updated: 2026-06-29. Insert your registered legal entity name and grievance officer details where indicated [in brackets].
This Privacy Policy explains how MNB Research ("MNB", "we", "us") [legal entity: [full legal entity name]] collects, uses, shares, and protects personal data when you visit our website, contact us, or use our services. We process personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 ("DPDP Act"). By using our website or services, you agree to this Policy.
1. Information We Collect
Information you provide: name, email, phone, company, and any details you submit through our forms, chat, WhatsApp, email, or during an engagement. Technical information: IP address, device and browser type, pages viewed, and similar analytics data collected automatically. Client engagement data: information and content you share with us to deliver services.
2. How we use your information
We use personal data to: respond to enquiries and provide quotes; deliver, operate, and improve our services; communicate with you about your engagement; send relevant updates (which you can opt out of); maintain security; and comply with legal obligations. We process data only for lawful, specified purposes, relying on your consent and/or the necessity of performing our services as the legal basis.
3. Cookies and analytics
We use cookies and analytics tools to understand site usage and improve performance. You can control cookies through your browser settings; disabling some may affect site functionality.
4. How we share information
We do not sell your personal data. We may share it with trusted service providers and AI/sub-processors who help us operate (under confidentiality and data-protection obligations), professional advisers, and authorities where required by law or to protect our rights. Where we use third-party AI or cloud platforms, your data may be processed by those providers under their own terms.
5. Data we process on behalf of clients
When delivering services, we may process personal data on behalf of a client. In that case the client is the data fiduciary/controller and we act as a processor, handling the data only on the client's documented instructions and applying reasonable safeguards. Clients are responsible for ensuring they have a lawful basis and any required notices or consents.
6. International transfers
Some providers we use may store or process data outside India. Where this happens, we take reasonable steps to ensure appropriate protection consistent with applicable law.
7. Data Retention
We retain personal data only as long as necessary for the purposes described, to provide our services, and to meet legal, accounting, or reporting requirements, after which we delete or anonymise it.
8. Security
We implement reasonable technical and organisational measures to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You share information with us at your own risk and are responsible for keeping your own credentials safe.
9. Your rights
Subject to applicable law, you may request access to, correction of, or erasure of your personal data, withdraw consent, and raise a grievance. To exercise these rights, contact us below; we may verify your identity first.
10. Children
Our services are intended for businesses and are not directed at children. We do not knowingly collect personal data from children.
11. Third-party links
Our website and communications may link to third-party sites and tools. We are not responsible for their content or privacy practices; please review their policies.
12. Changes to this Policy
We may update this Policy from time to time. The "last updated" date above reflects the latest version, and continued use constitutes acceptance.
13. Grievance officer and contact
For privacy questions or to exercise your rights, contact our Grievance Officer: [name], contact@mnbresearch.com or +91 9711488480. We aim to respond within the timelines required by applicable law.
This document is a general template provided for convenience and is not legal advice. Please have it reviewed and adapted by a qualified lawyer, and complete the bracketed details, before relying on it.