AI Automation for IT Hardware Dealers & System Integrators
Win more tenders, manage AMC contracts automatically, and handle service tickets without manual tracking — MNB Research builds the business backbone for India's IT hardware trade.
Book Free DemoIT Dealer Pain Points We Solve
- Quotation management across multiple vendors and products
- AMC contract tracking and renewal follow-up
- Service ticket management and SLA tracking
- Inventory across multiple brands with rapid price changes
- Government tender documentation and EMD/PBG tracking
IT Dealer Automation Suite
Quotation Engine
Multi-vendor price comparison, BOM-based quotation for project tenders, margin calculation, and professional proposal generation.
AMC Management
Contract start/end tracking, automated renewal reminders at 90/60/30 days, scheduled maintenance visit management.
Service Ticketing
Customer complaint logging, engineer assignment, SLA countdown tracking, escalation on breach, closure and feedback automation.
Tender Management
Tender calendar, EMD/BG tracking, compliance checklist automation, bidding deadlines with team alerts.
Case Study: Delhi IT Dealer Doubles AMC Revenue
An IT hardware dealer in Delhi managing 200+ AMC contracts was losing 15–20% to renewal failures — contracts expiring without renewal because follow-up wasn't consistent. MNB Research implemented AMC and service management automation.
- AMC renewal rate improved from 78% to 96%
- Service SLA compliance improved from 71% to 94%
- Engineer utilisation improved 35% through better scheduling
- AMC revenue grew 2x in 18 months from renewals + new contracts
2x
AMC revenue growth through automation and improved renewal management